Information we collect
- Account details such as email and authentication data
- Uploaded DNA files and generated report outputs
- Billing identifiers from payment processors
- Operational logs used for reliability and security
How information is used
- Deliver genomic analysis reports and account features
- Provide support and maintain account access
- Detect abuse, protect platform integrity, and troubleshoot issues
Data retention and deletion
Users can request deletion of account-linked data. Uploaded files and generated reports are treated as sensitive information and handled with restricted operational access.
Data sharing
Your DNA Unlocked does not sell genetic data. Limited sharing may occur only with service providers required to operate core platform functions under contractual safeguards.
Security
Reasonable technical and organizational safeguards are applied. No internet system can guarantee absolute security.
Contact
For privacy questions, use the support pathway available in your account.